PANA ADVERTISING AND PRODUCTION SERVICES DMCC has a strict no refund policy. Any transactions made will not be refunded. In the event that an accounting error has occurred through the absolute fault of PANA ADVERTISING AND PRODUCTION SERVICES DMCC, a refund will in most cases be issued to the same credit card you used for the original purchase. Please allow up to two billing cycles for the credit to appear on your credit card statement. The transactions shall be charged as prescribed until the expiry of the Agreement.